LINK Policy

LINK Orders:

ALL LINK products are available to order through our site, BUT, that does not mean that they're readily available. LINK orders are fulfilled via LINK's warehouse here in the US after the order is placed.  There is no way for us to show their inventory on our site. If you have a question on stock, please email us at "support@shopjimmyo.com".  If an item is on backorder, It typically takes 7-10 business days to be fulfilled!  

During any sales during the year, black friday and end of year orders have a higher likely hood of being on backorder for longer periods due to the order volume.  All orders are fufiled in the order in which they are recieved.  Sale orders are final and are non-refundable, but please also keep in mind the extra shipping estimates during these times as they could range from the normal 7-10 days up to 3-4 weeks or more depending on shipping carriers.  Backorder items have to come from New Zealand.  LINK typically fufils these quickly and they arrive fast as long as US customs is operating smoothly.   

 

LINK refund/returns: 

LINK products purchased from www.shopjimmyo.com MUST be returned  within 14 days of the received date.  No returns will be accepted past that time.  We can provide you a return label from "support@shopjimmyo.com" (the price of the label will be deducted from your refund) or you may provide your own! 

 

Any products in which you return will only be accepted if they are in the original packaging and in pristine order and condition. The tamper-proof sticker must be intact. Returned goods must also be accompanied by documentation showing:

*Name and Address

* invoice number

*Reason for return

All of which are on your invoice supplied in your order (minus the reason for return.  Please write that on the invoice)

In addition to meeting the above conditions, there will be a restocking fee on all accepted returns up to 35%! (depending on the type of product and condition after return acceptance by LINK)  NO EXCEPTIONS!!!! 

 

ALL CUSTOMER REQUESTS FOR CANCELLING BACKORDER ITEMS WILL RESULT IN A 35% RESTOCKING FEE! NO EXCEPTIONS! 

 

If the products are returned to LINK in a condition that does not meet their requirements, Link Engine Management LTD (and us, shopjimmyo, LLC) reserves the right to refuse acceptance/refuse refunds and/or charge a higher restocking fee.