Please allow 1-3 business days for orders to ship. (not including Mondays and some weekends) Drop shipment orders may take longer to ship. 

International Buyers may be subject to taxes and customs fees depending on the country. We are not responsible for any extra fees that occurred on the package.

If you choose not to pay the taxes/fees, the package is unclaimed, or the address provided is undeliverable and the package is returned to us, we will gladly refund you for the purchased products but shipping will not be refunded! 

Also, due to current restrictions and regulations of COVID-19, we are not allowed to accept returns of merchandise from international orders!  Also, we can not cancel international orders after they have shipped!  Please make sure you are positive on sizing or any other options when placing an order! If you have any questions please email "support@shopjimmyo.com"   

Please also be aware that due to COVID-19 we can not guarantee delivery dates for all international orders.  These conditions are out of our control once an order has been shipped out!  The standard lead time is typically 2-3 weeks. 

Once an order has shipped, it can not be canceled! If you are in the United States, you will be sent a return label for your order and will receive a refund once the items have been returned and checked over.  If any items are missing or damaged, you will be charged the difference for the missing item(s) or charged a restocking fee of up to 20%.   

 MERCH RETURNS:

We cannot accept any international returns or returns from APOs, FPO's or DPO's.  All domestic returns/exchanges must be made within 14 days of receiving your order. We will provide you with a return label.  We will start the refund process and or start shipping out the replacement item that wished to be exchanged for after the provided return label shows tracking information. 

We have the right to refuse any return or exchange.

If an item is missing or damaged from your order you will be refunded for that item as long as it is reported to us within 3 days of receiving you order. 

NARDI:

Nardi products that are in stock take 1-3 days to ship.  Nardi parts and accessories that need to be ordered by our supplier take 4-8 weeks. 

Most Nardi products have a 30-day return window, but it varies by item.  Please contact support@shopjimmyo.com to find out the return policy on the item you would like to purchase.  All returned Nardi products will be subject to a 15% restocking fee and the buyer is responsible for return shipping.  You may provide your own label or we can provide one and take the difference from your total return once approved by Nardi.  All products need to be still in new, resalable condition and returned in the same manner as originally shipped (product inside product box/packaging, product box/packaging inside the shipping box). All steering wheels must be unregistered. 

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